Get In touch
Send us a message
As much as we're really happy to help you, please check our FAQ section before emailing us.
BLACK MIND
30034, Mira (Venice)
Italy, Europe
Registred with
VAT Number: 04703100273
- support@blackmindbeats.com
- www.blackmindbeats.com
FAQ
Most asked questions and answers.
Here below a quick index, click on the section you are looking for.
____________________
BEATS, LICENSING AND SERVICES
HOW CAN I BUY A BEAT?
Glad you chose the exclusive league!
First visit the Beatstore on the homepage. Click “MAKE AN OFFER”, and negotiate the price.
If the negotiation ends positively, all files will become available to you directly afterwards. You’ll receive an email with all the files too. If not, you’ll need to start a new negotiation.
WHITCH FORMAT(S) WILL I RECEIVE?
Mp3 (320kbps), Wav 24bit, Separate Tracks (Stems) – 44.1 kHz
I'M NOT SURE ABOUT YOUR EXCLUSIVE LICENSE METHOD
Totally fine, we got you. We can understand our method is restrictive, but we only wanna work with motivated artists which want to invest on exclusive high quality products only.
If you wanna talk with us, please contact our support, we’ll be happy to help!
WILL THE BEAT KEEP THE TAG WHEN I PURCHASE IT?
No. If you download a free version of the beat it will be tagged, but if you purchase the exclusive license the beat will keep only the intro producer tag.
If you’ve some specific need, send us a message.
I CAN'T FIND OR BUY A BEAT IN THE BEATSTORE
Usually there are 2 main situations:
1 – If you find the beat but you can’t BUY it, probably the beat will have the [SOLD] tag, this means the beats is no longer available. You can always write privately to our page [@blackmindbeats1].
Someone from our team will reply you to talk about a custom service.
2 – If you can’t find the beat, plase use the seach bar at the top of the beatstore. Still in trouble? Send us a message and we’ll check the problem together.
I WANT THE BEAT YOU ALREADY SOLD
Unfortunately that beat is no longer available. Drop a message to our page @blackmindbeats1 and someone from our support will be happy to help you.
ARE YOU OFFERING CUSTOM SERVICES?
Yes. We offer custom beats, mixing and mastering, and more.
Send us a message at @blackmindbeats1 for more information.
PRICING AND PAYMENTS
HOW MUCH DOES AN EXCLUSIVE RIGHTS BEAT COST?
At the moment, exclusive rights are starting from 150$ up to 3000$ (depending on which beat you choose).
As you saw Black Mind is always selecting a restricted part of artists, in order to get only the top of the market.
If you wanna purchase exclusive rights for one of the beats just fill out the form on the beat you want with the offer you want to negotiate. We will get back to you in a couple of business days.
ARE YOU ACCEPTING PAYMENTS PLANS?
Yes.
Once the final price is negotiated, you need to send the 30% of the full amount instantly. After that, we can talk about how many Instalments you need to finish the payment.
WHITCH PAYMENT METHODS DO YOU ACCEPT?
If you’re buying through Black Mind website or Beatstars we accept Paypal and Creditcard (Stripe).
If you have particular needs, send us a message and let’s find a solution together.
WHAT'S THE CUSTOM BEAT PRICE?
Usually the price depends from the genre and the complexity of the beat.
Send us a message through @blackmindbeats1 or visit our custom beat service.
HOW DOES IT WORK FOR REFOUNDS?
Sorry, we don’t issue refunds with the sole exception of when a double payment is accidentally made.
ORDERS & ERRORS
I HAVEN'T RECEIVED MY FILES?
First of all check out the spam folder, maybe your files are in there.
If you still didn’t find them, please contact us using the contact form above.
Include the order date and the email address you used to make the purchase. We’ll get back to you in a couple of business days!
I HAVE A PROBLEM WITH ONE F THE FILES!
Don’t worry. Use the contact form and specify the problem, including the order ID and the email address used to make the purchase.
I LOST THE AUDIO FILES I PURCHASED..
No worries, use the contact form above and let us know when you placed the order and the email address you used to purchase. Getting back to you in a couple of business days.
I WOULD LIKE TO CHANGE THE AGREEMENT
The license agreement is auto-generated by our beat store. Unfortunately we can’t change it but we can make an internal note for any requested changes to the agreement.
Please fill out the form and let’s talk about it.
